Tips & Tutorials

How to Fix OnePlus 6T Common Problems

Learn how to fix the most common problems on your OnePlus 6T with this article. OnePlus 6T, in itself, isn’t a huge upgrade over its predecessor, but while the specifications remain largely the same, a new and more minimalist teardrop notch, a larger battery, and an in-display fingerprint reader make the latest OnePlus flagship an iterative step. What continues to be its biggest selling point though is the price, with the 6T also undercutting the competition by at least a couple of hundred dollars. However, there are few common problems on the OnePlus 6T which we have listed ahead along with their solutions.

The OnePlus 6T was one the best phones to come out in 2018. The device boasts a Qualcomm Snapdragon 845 processor and up to 8GB of RAM, plus it offers a modern design with a small teardrop notch. But the phone isn’t perfect. Since its release in November, a number of issues related to the device have popped up online — and if you’re using a OnePlus 6T, you may find yourself dealing with them. Thankfully, many of the issues seem to have potential fixes. Here are the most common OnePlus 6T problems and how you can fix them.

Fix OnePlus 6T Common Problems

Like any current generation smartphone, the OnePlus 6T has faced its fair share of issues since launch. Here is a roundup of some common OnePlus 6T problems, and potential solutions on how to fix them!

Fix OnePlus 6T Common Problems – Solutions

Use the following guide to learn about the OnePlus 6T problems and their solutions:

Problem 1 – Not Receiving SMS on Verizon

One of the more interesting announcements during the launch of the OnePlus 6T was the fact that the device is certified to work on the Verizon network. One of the main issues with simply swapping your SIM from an older device is that users are unable to receive SMS/MMS, even though phone calls and data are working fine. To get your device to work properly on Verizon, here’s what you need to do:

Step 1 – Call or start an online chat with a support rep and tell them you are trying to activate a Verizon-certified phone on your account, and inform them that they need to enable “CDMA_LESS” provisioning, aka, LTE-only. It should only take a few minutes for the CDMA-less change to hit your OnePlus 6T.

Step 2 – You may have to ask them to ensure that both the billing and network profiles for your account are the same, i.e., they both say you are using a OnePlus 6T. Keep in mind that if the billing/network sync is required, this may take up to 48 hours. the rep should see the CDMA-less setting in your network account.

Step 3 – Quite a few users have found that the customer service rep is unaware of the issue or the process required. You may have to escalate the problem to a level 2 rep and users have often had to try multiple times before finding a rep who could properly help them out.

Problem 2 – Option to Set User Fingerprint as Sign-in to Apps not Available

Certain apps, like banking and other privacy apps, require the additional input of the device PIN/pattern or fingerprint scan to open. However, some users have found that the option to use the fingerprint scanner to sign in to these apps is missing.


You will have to first delete any saved fingerprints by going to Settings – Security & Lock Screen – Fingerprint. Then delete the apps that are having the issue from your phone. Go through the fingerprint setup process again and then re-install the apps from the Google Play Store. The apps should now recognize the fingerprint sensor as an access option.

Problem 3 – Auto-brightness Not Working as Expected

Some people have found the adaptive brightness doesn’t work as well as expected. It remains too dark to for comfortable viewing. This is one of the more common OnePlus 6T problems that have been reported recently.


Step 1 – Something to keep in mind is that the smart adaptive brightness feature of the phone adjusts to your usage over time. If you manually change the setting a few times in different situations, the phone will learn from this and eventually set the brightness automatically to how you like it.

Step 2 – If that doesn’t happen, the best option is to disable auto brightness and manually set the display brightness using the slider in the notification drop down or the Settings menu.

Step 3 – You can also download and use the Lux Auto Brightness app available on the Google Play Store, which is an excellent tool to control the auto brightness feature. There is also a free version of the app which can be found here.

Problem 4 – Notification Not Showing

A few users have found notifications don’t show up and only appear once the app is opened again.


Step 1 – This issue seems related to just a few apps, like Whatsapp, in particular. If you notice the issue don’t forget to check the app permissions and notification settings. Go to Settings – Apps and find the app with the problem. Tap on the Notifications and Permissions sections and make sure that the right settings are enabled.

Step 2 – Some users have found this problem is caused by the OnePlus 6’s aggressive battery optimizations. Go to Settings – Battery – Battery optimization and tap on the three vertical dots at the top right corner. Open Advanced Optimization and disable it. This fixes the notifications issue and doesn’t seem to affect battery life much.

We hope that this guide helped with your OnePlus 6T problems. Drop a comment and tell us more about OnePlus 6T’s problems. We’ll try to find it’s solution for you.

About the author

Rohail Khan

A football lover, Writer and a great photographer. Gaming all the way. Really love to travel the world.