Snapchat is a great service to share content across your friends and followers but recently, users have started facing “Snapchat has stopped” error. This new problem force closes the app when you try to refresh the feed or generally use the app’s basic features. The fault seems to be quite unpredictable and occurs randomly. We have observed that whenever the app tries to fetch new stories, it force closes but it might be different for you. Nonetheless, you can address “Snapchat has stopped” error message with the following listed solutions.
Generally, such type of errors are associated with conflicting cache files, bad user login and various other factors. As the problem can not be pinpointed to a single fault, we have tried to list every solution that can yield promising results. Do discuss which solution worked for you or if you have something that we missed in the comments ahead.
How to Fix “Snapchat has stopped” Error Message
You can try these one by one and see which one works for your device.
Solution 1 – Check if your Snapchat app is up-to-date. There may be a known bug or another issue that could be causing that error message to show up. Always keep your app updated by downloading the latest release from the Google Play Store.
Solution 2 – Internet connection. Is your Internet even working properly? May be your WiFi just went down? A quick check would be to open www.google.com in a browser to see if that is even working. In such cases where your Internet is down, Snapchat shows this very same error message when it couldn’t load your stories.
Solution 3 – Switch to mobile network – 2G, 3G or 4G. You can switch your mobile network and see if that would work with Snapchat. You never know this could fix your “Snapchat has stopped” error.
Solution 4 – Restart app. Another solution could be to just restart your app once. May be that could fix it? Open the multi-tasking menu, and swipe off the Snapchat app. Then open the app again to see if that fixes the problem. Or go to Settings > Applications, and look for the Snapchat app. Click on the Force Stop button.
Solution 5 – Clear cache and data. Go to Settings > Applications, and look for the Snapchat app. Then clear the app cache and also “Clear data”. This will log you out of the app and clean any saved data into your phone. You can log in again and see if you can now browse through the app without having to see that “Snapchat has stopped” error again and again.
Solution 6 – Restart phone. Well, this could also fix the issue if you have already checked your Internet connection and there is nothing wrong with your Snapchat app.
Solution 7 – Re-install the app. This can be done as a last resort. Again go to Settings > Applications, and look for the Snapchat app. Then tap the ‘Uninstall’ button to remove the app from your phone. Next, go to the Google Play Store and download the app again. Login with your details and see if the problem persists.`1
As explained earlier, these solutions are general ideas that can help resolve the issue. If you found another solution not listed here to fix “Snapchat has stopped” message, do let us know in the comments sections so we can update our article.