Tips & Tutorials

How to: Fix “Google Play Services has stopped” Error Message

The error message “Google play services has stopped” has been a very common issue on Android phones and tablets. This error message started showing up for users after Android Lollipop, but it still shows up for users on recent Android versions like Nougat, Oreo or even Android Pie. So we looked into it and here are a few solutions below to fix this issue. What causes the error to show up? A number of reasons. May be your Internet connection just went down? Or you have a very old and outdated version of Google Play Services installed. Or this is because of a bug on Google’s end and a fix may be coming out soon.

A number of reasons are available for the “Google play services has stopped” error. If it just started popping up for you, we can assure you this is not a hardware fault. Do not rush to your nearest service center to get it fixed. We found several methods to fix this error and let’s see which one fits for your Android device.

How to: Fix “Google play services has stopped” Error

We’d suggest you to try out the following solutions and tips one by one and see which one works for your Android phone or tablet. All of the suggestions below have been found out using trial-and-error method, so there could be a chance that none of these work for you. However, if you do find a trick that helped you fix this error, let us know in the comments below.

1. Update Google Play Services

Since this issue is caused by the Google Play Services app, make sure you have its latest version installed. You can download the latest release from this page: Google Play Services APK (All Versions). You may be getting an error because you have a very outdated version or the one you have is having a conflict/bug with the current Android version in your phone.

Google Play Services

2. Clear app cache

Clear the Google Play Services cache. The Google Play Services app in your phone acts like a framework for all the Google and Google Play apps installed in your phone. You can try cleaning up its cache and see if that would fix the issue. This worked with one of our team members! Read these quick and easy steps :

  • Go to Settings > Apps.
  • Scroll to All apps and then scroll down to “Google Play Services” app.
  • Open the app details and tap on the “Force stop” button.
  • Then, tap on the “Clear cache” button.

3. Clear cache for Google Services Framework

Clear the Google Services Framework cache. The Google Services Framework system app on your Android device stores information and helps your phone sync with Google servers — and keeps your Google Play Services up and running. This could be one of the reasons why you are not able to connect to Google servers using the app and keep getting the error message. Read these quick and easy steps :

  • Go to Settings > Apps.
  • Scroll to All apps and then scroll down to “Google Services Framework” app.
  • Open the app details and tap on the “Force stop” button.
  • Then, tap on the “Clear cache” button.

4. Is your Internet / WiFi working?

Check your Internet connection. May be your WiFi network is blocking any of the IP addresses that Google use. You can also try switching the WiFi on or off on your phone — same with mobile data.

5. Reboot phone

This goes without saying, but may be a simple reboot of your Android phone/tablet could fix the problem.

6. Install Custom ROM

We hate to say this, but in the end, you might just want to install a custom ROM that is stable with no bugs. You can check out our Custom ROMs section for any Android Nougat, Oreo and Pie based custom ROMs.

Something else worked for you? Please let us know if it did and we’ll add it in the tips above so it also helps out others who may be annoyed with this problem on their Android device.

About the author

Haris Nadeem

He lives on everything Android; has countless devices, apps and games to play with everyday. Currently serving as the Chief Editor at Team Android.